• Commitment to our customers

Delivering our customers’ mail reliably and securely is both our service obligation and our social responsibility. It is at the heart of what we do and is why we always strive to not just maintain industry standards but to set them.

Our customers entrust us with items of high value and high importance and we always aim to honour this trust with a delivery of service that is second to none. 

  • Commitment to limiting our environmental impact

Our environmental strategy involves:

      • Limiting waste wherever possible
      • Actively encouraging the recycling of paper, cardboard and plastic cups at all of our sites. 
      • Regularly maintaining our small vehicle fleet 
      • Limiting energy consumption wherever possible

 

  • Commitment to our employees

We employ a culturally diverse workforce representative of the local population in the areas where we operate. We recruit purely upon ability and enjoy high staff retention. To reinforce our shared values and develop a positive work environment, we have developed a Code of Ethics and Business Practices.

Find out more about how we support our employees here.

  • Commitment to equal opportunities

The DX Group is an equal opportunities employer and we welcome applications from all individuals.

  • Commitment to continual improvement

We understand that as a business we must continually review our corporate and social responsibility, searching for improvements in customer care and for opportunities to use our expertise to help those who need it most. We are committed to limiting our environmental impact and will continue to look for ways to improve our efficiency without increasing our consumption.

  • Commitment to risk management

Our Risk Management Policy is focussed on providing a robust risk management framework for the business in order to support the delivery of both key business objectives and customer satisfaction. Our Audit & Compliance Team support management by providing independent and objective reviews of key areas of risk, functioning to formal international standards as described by the Institute of Internal Auditors.

  

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