If you have a problem or query that cannot be resolved with the information found here in our Customer Service area, please feel free to contact our team. We encourage open dialogue with all our customers – so that we can establish, anticipate and exceed your delivery needs.

Follow one of the links below to ensure your query is dealt with effectively:

Queries about important or urgent DX documents to other DX Members

Queries about parcels and packets from the door to high street addresses, retail parks and multi-branch networks