DX Field Support Services

Does your organisation need to balance rapid customer response times with the need to manage cost and inventory stocks? DX Field Support Services offers a secure delivery solution that ensures your field-based personnel have the stock and documents they need, when they need it.

Benefits of Field Support Services

  • Increased productivity - deliveries are guaranteed before 09h00 the next working day.
  • Added reassurance - deliveries are confirmed to the engineer with a text message.
  • Simple reverse logistics - faulty goods or documentation can be returned through the locker system.
  • Reduced inventory - rapid stock turnaround reduces need for comfort holding.
  • Value for money - access to the nationwide network is offered at a fixed price per box per engineer.

Secure, reliable and easy to use
Using a network of locker-banks located on petrol forecourts across the country, DX Field Support Services is a simple to use process. DX collect your spare parts and other items after 17h00 each day and deliver them to the engineer at the nominated box overnight. The field-personnel will receive a text message confirming the item is ready for collection by 09h00 the next working day. Every locker-bank is accessible 24 hours a day using secure key access, so your field-personnel can collect their items. To return an item or send consignments to another mobile worker, the field-personnel simply drop off the item to their dedicated box at a time convenient to them.

To find out more, phone the DX Team on 01 879 1700 or contact us to see how DX Field Support Services could help your business

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Find out how DX can help your business today